Subscription, Shipping and Return Policy

These terms have been updated on 12-01-2021

Our subscriptionservice costs 49.99 per month. The cancellation right is provided in accordance with current terms and conditions.

Receipts for payments of membership fees can be viewed at any time and printed out from the email you received.

We have the right to update these terms. Our active users will be notified by email in case of any changes.

Orders are shipped on business days only. For in-stock items, depending on the shipped method you select, your order should be processed and ship within 3 – 5 business days after order verification and payment approval.

After payment you have 3 days to request a refund.

Once the item is shipped we are no longer liable for the shipping process and you’ll need to coordinate with your local post office.

Users that wish to return or exchange an item may contact us within 60 days from the purchase date at +1 845-675-8255, support@luzzoo.com.

The customer is responsible for shipping in case the item gets returned.
Refund is only possible once the item has been returned.

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LUZZOO sells products at wholesale prices without making a profit.

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